Real Estate
New software promises banking-level security for real estate transactions
Hootan Arbab says his real estate transaction management platform DealTrack is transforming the way deals are managed.
“We claim that it’s a game-changer,” says the co-founder of the platform, who adds that he’s setting out to prove those aren’t empty words. “It’s a fresh look at how things should be done.”
DealTrack aims to make the transaction process more efficient and transparent by connecting users (buyers, sellers, brokers, agents, lenders, lawyers, etc.) in one network and providing full visibility through every step of the sale process.
It keeps documents in a central vault, removing the need for endless email attachments, and uses bank-level encryption, secure logins, and permission-based access so only authorized parties can see or edit specific information.
The platform reduces administrative workload and compliance risks by centralizing documents and providing secure deposit tracking and audit-ready record keeping.
“DealTrack is an attempt to create an environment and ecosystem that engages all real estate stakeholders from the moment the two parties have signed the exchange of properties, from the moment the deal is concluded,” Arbab says.
It enables all involved in the real estate process to see the progress of every transaction rather than operating in silos.
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Arbab was cofounder of the digital B2B payments platform WayPay, which he sold to RBC in 2019.
DealTrack evolved after Arbab noticed that he was finding it difficult to keep track of his home-buying and selling deals. “I was receiving multiple inquiries for the same information from different parties,” he says. “They were all asking for my address and financial information, again and again.”
He thought it was time for the real estate industry to emulate the banking industry, which comprises multiple financial institutions but uses the same backbone to transfer funds.
A good administrator who can now handle between 750 and 850 deals per year can effectively double that number with the use of DealTrack, Arbab says.
Early adoption
Currently, 15 major brokerages and about 3,200 agents in Ontario have used DealTrack to complete about 21,000 deals.
DealTrack plans to be in the rest of the country in 2026, and Arbab expects between 42 and 50 major brokerages will be signed by the end of that year. The platform aims to venture into the U.S. in 2027.
The 15-employee company is operating in the red but expects to be on the positive side by September 2026.
Broker Conrad Zurini says DealTrack’s ability to provide all parties with real-time access to documents was critical in his choice to use the platform.
He phased in DealTrack in the last four months of 2025 at his Remax Escarpment and Remax Niagara brokerages, which have about 1,200 agents and closed around 17,000 transactions in 2025.
Why brokers are buying in
Zurini is also an investor in DealTrack, as is former Remax Canada president Christopher Alexander.
While “I’ve always felt the consumer drives the bus,” Zurini says, available real estate industry tools only served real estate professionals. “There was nothing that I saw with the consumer having access and more flexibility, and more transparency.”
Among other things, DealTrack provides consumers with executive summaries of offers and comparisons of multiple offers. “It just makes the client experience that much better.”
The platform’s dashboard provides “a true snapshot of my agents’ production and the ebbs and flows of transactions.” It also allows agents to check that documents have been received, so “nothing’s going to fall through the cracks.”
“It would be almost impossible to do what iPro (Realty) did,” says Conrad Zurini. “Money will not be disbursed incorrectly. If you’re not a party to the deal, it will be very, very difficult to unlock those dollars.”
From a compliance standpoint, the platform will be able to control the disposition of money, Zurini adds. “It would be almost impossible to do what iPro (Realty) did,” he said, referring to the trust account scandal at the brokerage. “Money will not be disbursed incorrectly. If you’re not a party to the deal, it will be very, very difficult to unlock those dollars.”
Zurini also likes how the platform’s AI immediately scans for inconsistencies, such as gaps in compliance or missing signatures and documents. “It’s better to put out a little campfire at the beginning than a forest fire at the end,” Zurini says.
Arbab adds DealTrack has “a secret sauce” that differentiates itself from competitors: TMS 360, its transaction management service, consisting of a team of experienced deal administrators that can handle all back-end deal processing.
He says the in-house deal desk is ideal for smaller or growing brokerages that don’t have time to hire additional staff. Users can opt for DealTrack alone or both the platform and the deal desk.
Flexibility for brokerages in fluctuating markets
Zurini, who is using TMS 360, says it has enabled him to reduce staff by two-thirds.
Brokerages often hire staff during busy periods, who then become unnecessary during downturns. Zurini says. Using TMS 360 “can really accommodate the ebbs and flows of the industry. You’re not paying for excess staff.”
However, Arbab says the intention is not to enable brokerages to cut staff, “nor do we think it’s realistic because everyone has their own staff they trust.” Rather, the intent is to relieve staff from redundant tasks, freeing them to do other things that improve business.
DealTrack is also aiming to build a marketplace that would give its users access to helpful services from gift services companies and marketers to general contractors and movers.
The goal is to make DealTrack “the backbone of the transaction process in real estate” and to introduce so much efficiency that “everybody wants to adopt it,” Arbab says.
Danny Kucharsky is a contributing writer for REM.
